Guest automation
Create codes from booking data, activate them for the authorized stay, verify installation, and remove them after checkout.
RezAccess connects your property-management system to Hubitat-connected smart locks, then creates, schedules, verifies, and removes access codes for guests, staff, contractors, emergencies, and one-time visitors.
Manage every type of property access from one platform, without turning front-desk and operations teams into lock technicians.
Create codes from booking data, activate them for the authorized stay, verify installation, and remove them after checkout.
Manage standing access for employees and cleaners across the right properties, hubs, locks, and lock groups.
Schedule temporary access for vendors and contractors with defined start and end times and verified removal.
Issue short-lived access for deliveries, inspections, service calls, temporary visitors, and other limited needs.
Keep managed backup codes ready to assign when primary access fails or an urgent situation needs immediate entry.
Give owners and managers their own codes across a property’s locks, kept in step with the rest of your access.
The hard part is not creating a code. It is knowing the right code reached the right lock, stayed available for the correct window, and was removed when access ended.
Compare expected access against fresh lock-code snapshots and surface the failures that need attention.
Upcoming installs and active removals stay executable at the property even if the server is briefly unavailable.
Write booking tags back to the connected PMS, for example when a guest’s access is verified in place and when they first arrive.
Monitor hub health, lock health, batteries, code capacity, current access, and access history across the organization.
Reconcile locks, retry failed assignments, and move a lock’s access onto its replacement after a re-pair.
Keep organizations isolated, control who can view codes or manage access, and preserve the history needed to understand what happened.
Every unlock, code change, and lock or battery event is captured per lock and classified by who it was for — guest, staff, contractor, emergency, or a routine code change — so you can answer exactly who had access, and when.
History is kept even after a lock is replaced or archived. Filter by property, hub, lock, or event type whenever you need the record for a security review or a guest dispute — not just when something goes wrong.
| Time | Lock | For | Result |
|---|---|---|---|
| 2:22 PM | Front Door · Cabin 4 | Guest | Confirmed |
| 11:05 AM | Side Door · Cabin 4 | Staff | Confirmed |
| 9:47 AM | Utility Room · Lodge | Contractor | Confirmed |
| 8:03 AM | Front Door · Cabin 7 | Code change | Confirmed |
| 2:16 AM | Front Door · Cabin 2 | Emergency | Confirmed |
Sample events, for illustration.
RezAccess keeps its own normalized property, booking, guest, credential, and access model. It connects to your Property Management System (PMS) today, and more PMS providers can connect to the same access engine without changing how Hubitat and the locks operate.
Let guests report checkout and let housekeepers or staff mark cleaning started, guest ready, and inspection complete from the lock keypad.
Set back the temperature at checkout and warm or cool the property ahead of the next arrival — scheduled automatically from booking data, the way access is today.
Sign in with your RezStack account to open RezAccess.